I never write reviews,but this app has got be the absolute worst out there. I can’t believe it is still available in the App Store!! To top it off thanks to our former governor, we no longer have and unemployment office that you can go to, too get help. Everything thing has to be done on the computer, who’s website is not much better!! Hopefully you’ll have better luck with the website! Which is not user friendly!! Also make sure you call talk to someone get their name, then call again there are inconsistencies between representatives on the phone, beware!!